Support

Infonyte offers the right technical support program for your needs. All support services are directly provided by Infonyte.

Basic Support: 12 months E-mail support, maintenance releases, covers 1 developer.
Advanced Support: 12 months Advanced Email support, maintenance releases, maintenance releases, guaranteed repair times, help in configuring the product for optimal performance, proactive notification of important technical information, access to Infonyte's web-based bug tracking system, covers 3 developers. Includes Professional Development Kit.
Premium Support: 12 month Premium Support via phone and Email, maintenance releases, guaranteed repair times, direct developer contact within 48 hours, remote diagnostics, help in configuring the product for optimal performance, proactive notification of important technical information, access to Infonyte's web-based bug tracking system, covers 5 developers. Includes Professional Development Kit.